Privacy Policy

I. Introduction

Skyline Express International GmbH, represented by Managing Director Volker Sim,
Im Seelenkamp 23–25, 32791 Lage, Germany,
takes data protection seriously and is committed to safeguarding your privacy when you use our website skyline-express.de.

This privacy policy explains how we handle your personal data and your rights as a data subject. We may update this notice periodically, so we recommend reviewing it from time to time.

II. General Information on Data Processing

1. Definitions

“Personal data” means all information relating to an identified or identifiable natural person (Art. 4 (1) GDPR).
“Processing” includes any operation performed on personal data such as collection, storage, use, disclosure, or deletion (Art. 4 (2) GDPR).

2. Scope of Data Processing

We process your personal data only with your consent or if permitted by law.
External service providers may process data on our behalf under strict instructions and regular supervision.

3. Legal Basis for Processing

Art. 6 (1)(a) GDPR – consent
Art. 6 (1)(b) GDPR – performance of a contract or pre-contractual measures
Art. 6 (1)(c) GDPR – compliance with a legal obligation
Art. 6 (1)(d) GDPR – protection of vital interests
Art. 6 (1)(f) GDPR – legitimate interests

4. Data Retention and Deletion

We store personal data only as long as necessary for its purpose or as required by law. Once the purpose ceases, the data will be deleted or anonymized.

5. Your Rights

You have the following rights under GDPR:

Right of access (Art. 15)
Right to rectification or erasure (Art. 16–17)
Right to restriction of processing (Art. 18)
Right to object (Art. 21)
Right to withdraw consent (Art. 7 (3))
Right to data portability (Art. 20)
You also have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR).

To exercise your rights, please contact us at info@skyline-express.de.

III. Data Controller

Skyline Express International GmbH
Managing Director: Volker Sim
Im Seelenkamp 23–25
32791 Lage, Germany

Phone: +49 5232 9997-00
Fax: +49 5232 9997-159
Email: info@skyline-express.de

Data Protection Officer:
Dr. Kevin Marschall, LL.M. (GDPC GbR)
Deputy: Stephan Blazy, LL.M.
Email: datenschutz@skyline-express.de

IV. Data Collection on Our Website

1. Informational Use of the Website

When you visit our website without submitting data, the following information is automatically collected:

IP address
Date and time of access
Requested page or file
Referring URL
Browser type and version
Operating system and interface
Amount of data transferred
Status code (HTTP)
Language settings

This data is technically necessary to display the website and ensure its stability and security (Art. 6 (1)(f) GDPR).

2. Cookies

We use cookies to enhance website usability and analyze visitor behavior.
You can disable cookies at any time via your browser settings. However, this may limit certain website functionalities.

Legal basis: Art. 6 (1)(f) GDPR.
Purpose: Improved user experience and analytics.

V. Contact and Request Forms

When using our online request form, we collect:

Company/Name
Contact person
Email address
Phone number
Shipping and destination details
Optional comments

These details are processed solely to respond to your inquiry (Art. 6 (1)(a) and (b) GDPR).
You can withdraw your consent anytime by emailing info@skyline-express.de.

VI. Social Media

Facebook Plugin (Like & Share Button)

Plugins by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland are integrated into this site.
If you are logged into Facebook, visiting our site links the visit to your Facebook account.
Data transfer to the U.S. is based on EU Standard Contractual Clauses.
More information: facebook.com/privacy/explanation

Instagram Plugin

Provided by Facebook Ireland Ltd.
When logged in, your visit may be linked to your Instagram profile.
Further details: instagram.com/about/legal/privacy

VII. Web Analytics (Matomo)

We use Matomo (InnoCraft Ltd., Wellington, New Zealand) for web analytics.
Cookies collect anonymized data such as:

Shortened IP address
Pages visited
Referrer
Duration and frequency of visits

All data is stored on our own server; no transmission to third parties occurs.
Legal basis: Art. 6 (1)(f) GDPR.
Data retention: 90 days.

You can disable tracking by deleting or blocking cookies in your browser.
More info: matomo.org/privacy-policy

Execution of Orders

All orders are executed under the General German Freight Forwarders’ Terms and Conditions (ADSp) in their latest version and the terms of participating carriers.